Transformation not Makeover: Creating Real and Lasting Change
TEAL Insight
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What’s OD got to do with it?
The demands on organisations are constantly shifting, driven by user expectations, market demands, competitive pressures, and for the public sector, government initiatives including efficiency targets. While organisations have learned to cope with and to embrace continuous improvement to maintain their relevance and quality of service, the changes now facing them are more complex still. They will need different solutions and different thinking. Using Organisation Development techniques, organisations can explore more transformational, adaptive approaches to change and ready themselves for a new era.
Planned Intervention Leading to Significant Improvements
Our aim is to improve organisations’ overall performance through positive changes to people management, competence, communication, systems and structures. Starting with an assessment of the organisation’s current level of performance and development, our OD approach focuses on the quality of leadership, clarity of purpose, the strength of its systems and the quality of services.
The Approach
We work alongside our clients in a way that combines learning with practical application and improvement action. Each approach is individually designed to meet specific client requirements and typically includes:
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People based approaches
Quality based approaches – rational techniques that analyse current practice and seek technical changes to bring about improvement
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System based approaches – building awareness of the ways in which the parts relate to each other and finding ways of changing the system, not simply fixing it
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Dialogue based approaches – developmental conversations between the organisation and its customers and partners to create proactive and innovative solutions
Areas addressed include:
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Strategic reviews, focusing on how services can work together in future to achieve better outcomes
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Performance management development, with clear methods for improvement in service delivery
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Building and developing effective partnerships
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Structural reviews, involving the restructuring of directorates or services to provide more efficient and joined-up delivery
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Leadership development
The Benefits
Our approach provides:
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The understanding and ability to apply the most effective tools and techniques to your particular organisation
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Ways to address the ‘harder’ and ‘softer’ issues of OD to avoid conflict between goals and needs
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The in-house skills to further develop your strategies
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The opportunity for radical improvements in service quality and efficiency
To find out more please contact us at any of our offices or send us an
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