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EFQM Excellence Model & Balanced Scorecard |
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Are Your Strategies and Measures in Balance?
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Useful Resources
Check out our white paper Performance Management: The Matrix Approach in the Knowledge Bank.
Find out more about how we help our clients improve performance - click here to access our case studies.
Read our TEAL Insight "So Why Doesn’t it Work for Us? - Why There’s More to Life Than Excellence Models" - click here to access our TEAL Insights library.
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Performance Improvement
Increasing pressures are driving organisations, both private and public sector, to look for ways to deliver continuous improvement. The EFQM Excellence Model and the Balanced Scorecard are two leading examples of frameworks that seek to do this. Although different, they share many common characteristics:
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They encourage whole-organisation thinking and management
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They focus strongly on measuring and managing performance results
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They highlight the importance of effective customer management, employee involvement and organisation development in achieving success
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They clarify the links between strategy, processes and outcomes
Our Approach
Both the EFQM Excellence Model and the Balanced Scorecard are also flexible. They do not tell you how to manage and can be adapted to suit the needs of each individual organisation. TEAL Consulting can help you to make these models work for you. Based on our expertise and experience with many organisations, we can advise on the best way to meet your particular needs. We do not try to sell you 'off-the-shelf' packages. Instead, we work in partnership with you, helping you to develop a customised approach to the EFQM Excellence Model or the Balanced Scorecard – or both! Our guidance can also help you to avoid the pitfalls that others have encountered when using these models.
The Benefits
TEAL Consulting can help you to:
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Establish an holistic approach that can incorporate other quality standards such as Investors in People, ISO9000 and Charter Mark
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Develop a customised performance measurement framework that drives improved performance
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Gather information and use self-assessment in comprehensive, efficient and cost-effective ways
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Focus and prioritise planning activity by identifying the key 'enablers' that will deliver better results
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Meet the demands that your organisation faces and manage for the future
To find out more please contact us at any of our offices or send us an
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